Job Technical Support Tech I

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers. Job Title: Technical Support Tech I Location: New Albany, OH 43054 Duration: 6 Months Job Type: Contract Work Type: Onsite Shift: Sunday- Wednesday 7am-5pm Job Description:

• This position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
• The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
• You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision.
• This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously.
• Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.

• 1+ year of Computer Hardware experience.
• 1+ years of Computer Networking experience.
• 1+ years of Linux Operating Systems experience. All physical requirements are expected with reasonable accommodations.
• Candidates should be able to lift up to 50lbs and or work in elevated locations